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Indian Journal of Communicable Diseases

Volume  5, Issue 1, January-June 2019, Pages 11-18
 

Original Article

Assessment of Job Satisfaction Level among Doctors: A Comparative Study of Public and Private Hospitals in Punjab, India

Pooja Ahuja1, Rambha Pathak2, Meely Panda3

1Assistant Professor, MM Institute of Management, Maharishi Markandeshwar University, Mullana, Ambala, Haryana 133207, India. 2Professor and Head, 3Assistant Professor, Dept of Community Medicine, Jamia Hamdard Institute of Medical Science and Research, New Delhi, 110062, India.

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DOI: DOI: http://dx.doi.org/10.21088/ijcd.2395.6631.5119.2

Abstract

 Introduction: A proficient doctor spends more time in understanding the emotions of the patients, which may be helpful for the better treatment. Doctor’s role is to promote patients welfare, not their own. Medical professionalism and training honors stoic acceptance of duty and eschew humming. Objective: To find out the level and the factors affecting the job satisfaction among doctors. Method: A cross-sectional study was done among doctors in 2015 by using a simple random technique and using the standard Minnesota satisfaction questionnaire. Considering a minimum prevalence of job satisfaction among physicians to be 40% from previous studies, power of 80% and an allowable error of 10%, the sample size was rounded off to 150 with a total of 75 government and 75 private doctors. It was a cross-sectional hospital based study. Data was collated and analysed using chi-square tests and association between the variables was taken out. Result: Majority of the doctors were males and the association between gender and satisfaction level however, was not significant statistically. Most of the doctors were in the age group of 30-40 years and Physicians in the age group of 30-40 years were found to be more satisfied significantly. Majority of them had 2-4 years of experience. Discussion: Most of the studies proved that when doctors were satisfied with their jobs the quality of care improves and also satisfied employees likely to be more innovative and devoted to their employers. The present study showed that doctors in Punjab were satisfied in Government hospitals more than in Private hospitals. High factors of significant association were ability utilization, advancement, authority, co-workers, creativity, independence, moral value, recognition, security, social service, supervision, variety and working conditions. Conclusion: Hence, job satisfaction, as a matter of fact, plays an important role in the ultimate output of a physician, whether be it in terms of quality of patient care or quantity in patient treated. The determination of job satisfaction factors and their impact on organizational performance is very important in the health care system. Improving performance can significantly improve the quality and efficiency of patient care.

Keywords: Job Satisfaction; Physician; Quality of job.


Corresponding Author : Meely Panda