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RFP Journal of Hospital Administration

Volume  4, Issue 2, July–December 2020, Pages 73-76
 

Original Article

Study of Patient Safety Culture Among Staff at a Tertiary Care Teaching Hospital - A Cross Sectional Study

Md Sameer1, S Satish Kumar2, Rama Mohan Desu3, SB Vishnu Murthy4

1,4Postgraduate, 2Assistant Professor, Department of Hospital Administration, Narayana Medical College and Hospital, Nellore, Andhra Pradesh 524003, India. 3Professor, Department of Hospital Administration, All India Institute of Medical Sciences, Mangalagiri, Guntur District. Andhra Pradesh 522503, India.

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Abstract

Focus on patient centred team work is essential in providing quality care through sharing culture of values and principles among the health care professionals. The knowledge, perception and culture of staff need to be understood, assessed and behavioural change is vital in implementing patient safety programme in a hospital.The objective of this study includes the evaluation of knowledge, team work, management support, supervisory skills and event reporting system in the hospital.A Descriptivecross sectional and questionnaire study was conducted on 49 staff members.77.6% opined that procedures are in place for preventing errors.66.66% felt supervisors are supportive and encouraging.57.20% agreed that there is freedom for discussion and decisions. 59.2% informed that the errors are caught and corrected before incident.83.70% agreed that the tangibles are good for work environment.67.40% agreed that patient safety is the highest priority.58.15% informed that information gap during the shift changes. Constant vigilance and monitoring during shift changes to enhance sharing of information. The reporting of errors should be encouraged and fear of punishment be mitigated. The root causes analysis of events at frequent intervals for preventing further.

Key Words: Patient safety, Errors, Incident reporting, Knowledge.


Corresponding Author : Md Sameer