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Journal of Social Welfare and Management

Volume  12, Issue 4, october-december 2020, Pages 131-136
 

Original Article

Impact of Organization Culture on Employee Engagement in Service Sector of India

Yajnya Dutta Nayak, Sachin Rajendra Suryawanshi,

1 Assistant Professor, PG Department of Commerce Khallikote (Auto) College, Berhampur, Odisha 760001, India., 2 Assistant Professor , Department of Commerce Dhananjayrao Gadgil College of Commerce, Satara, Maharashtra 415001, India.

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DOI: http://dx.doi.org/10.21088/jswm.0975.0231.12420.1

Abstract

Employee engagement shows dedication and commitment of an employee towards his work and organization. An organization needs to engage employee to achieve high performance levels and superior business results. In recent years a lot of studies have been done on employee engagement in which researchers find out various factors which affects employee engagement in the organization like career development opportunities, leadership, performance appraisal, empowerment, compensation, family friendliness, health and safety, job satisfaction, communication and culture in the organization. The present study was an effort to investigate into the relationship between organizational culture and employee engagement. That’s why there were various limitations in terms of exhaustive research, which was discussed in this part of thesis. Major issues related to organization culture and employee engagement are described in the light of their implication. Results of the present study can definitely help mentioned service sector and its organization to improve their culture to enhance employee engagement level and become more productive, competitive and employee friendly in today’s business environment. This study is likely to benefit the managers and administrators in harnessing the potential of human resources within the organization. It will also provide a framework to assess engagement of employees and tap the effectiveness to get the expected results.


Keywords : Cultureon Employee Engagement; Organization culture; Service Sector of India.
Corresponding Author : Sachin Rajendra Suryawanshi