AbstractThe temporal elements of users’ information requirements are a continually confounding aspect of digital library design. No sooner have users’ needs been identified and upported than they change. This paper evaluates the changing information requirements of users through their ‘information journey in domains academia. In-depth analysis of findings from interviews, focus groups and observations of users have identified three stages to this journey: information initiation, facilitation (or gathering) and interpretation. The study shows that, although digital libraries are supporting aspects of users’ information facilitation, there are still requirements for them to better support users’ overall information work in context. Users are poorly supported in the initiation phase, as they recognize their information needs, especially with regard to resource awareness. The user satisfying them that the information is trustworthy and understanding what it means for a particular individual. Desegregation is the breakdown of observations, usually within a common branch of a hierarchy, to a more detailed level to that at which detailed observations are taken a scientific journal article is comprised of standard components, such as author names, an abstract, figures, a bibliography, and sections describing methods and results. With the creation of digital documents and new tools for manipulating them comes the ability to facilitate the desegregation of journal articles into separate components.