Monitoring of patient satisfaction is routinely done in almost all health care settings as a measure of monitoring quality in delivery of health services. Perioperative patient satisfaction aids in postoperative recovery reduce the need of pain medication and augment patient-health provider relationship. Present study aimed at assessing level
of satisfaction in patients towards operation theatre in a tertiary care hospital. Methods: Data was collected from 200 subjects who attended the operation theatres of ESIC Medical College Hospital, Kerala. Samples were selected conveniently. Data collection was done using structured questionnaire. Analysis was done employing descriptive
and inferential statistics. p < 0.05 was considered as statistically significant. Results: Among the study subjects, 56% subjects were highly satisfied with operation theatre services. Significant association was revealed between level of satisfaction and educational status (p < 0.05). Conclusion: More than half (56%) of the subjects were satisfied with operation theatre services. A high level of satisfaction was found with the operation theatre staff behavior.
Keywords: Patient satisfaction; Operation theatre services; Tertiary care hospital.